Conditions of Use

1. Extent of the additional guarantee

This additional guarantee grants Plexcom to his direct contracting partners, not their customer or end customer if this, in addition, was acquired.
Plexcom guarantees his direct customer for the run time of the acquired additional guarantee by the purchase of a new device that the product is freely from errors, damage to the material and processing damages.
The additional guarantee applies after the extent to repair or spare delivery (e.g., succession model, equivalent device of another manufacturer) of an article after judgement of Plexcom. If guarantee capacities miss, is Plexcom the guarantee with the allowance entitles to finish of the current value of the article. A right on resignation of the bill of sale closed with the shop assistant or decrease is not granted to the customer according to this additional guarantee.
With acquisition of the additional guarantee a guarantee of 36 or 60 months is granted to the suitable articles. The period begins with the datum of the article acquisition through the customer. The customer must keep for the assertion of rights from this contract the purchase document with datum of the acquisition and present by request. In the Internet by completion of the contract provided information do not replace this

2. Software

For software the additional guarantee applies merely to the new delivery of a defective data carrier. Further claims towards Plexcom are excluded.

3. Exclusion

It is pointed out to the fact that for products, possibly the wearing parts whose normally presumed calendar life lies under the legally regulated guarantee term guarantee claims cannot be recognised within the whole warranty term.
Are excluded from the additional guarantee: Batteries, batteries, as well as consumption means as for example toner ink cartridges, cartouches, luminous means.
Free additions and envelopes are not defeated by the additional guarantee.
The additional guarantee applies only to such faults which originate from the normal use of the product.

No guarantee claims exist for article, with those:
3.1. by misappropriated use, nonobservance of user considerations in the user's instructions together delivered with the product and, or by other abusive use of the product, possibly the company of the contract goods together with such devices or programmes whose compatibility Plexcom has not accepted expressly in writing
3.2. no standard number is recognizable.
3.3. by
- Change of the product,
- by repair attempts of third, i.e. not from Plexcom or from Plexcom of named service partners,
- by improper transport or improper envelope with return of the product in Plexcom (packages about the pecking Up service are fetched, are insured exclusively against loss.)
- were damaged by improper installation of products of third providers or became function-incapable.
- Damages have originated which are to be led back on account of external effects or on the failure of an other installed product.

In the case of the assertion of an unjustified guarantee case according to this contract which arises as such in particular from spreading the guarantee time, the non-authorisation of the claim plate or the non-presentation of a guarantee case Plexcom is to be raised entitled for his activity or the repair remuneration for time and materials. The remuneration is raised by height of the Plexcom standard fees for service. (Hourly set the started working hour 40. - Euro)
Compensation.
The compensation claims which originate from a possible defective delivery or the not proper realisation of an other capacity of Plexcom, possibly in connection with the winding up of guarantee or guarantee repair are expressly excluded. In particular every liability for data loss and escaped profit of the contracting partner.
For the assertion of the additional guarantee you get in touch please with us. Use for it the function RMA which you in your customer centre find.

Written form requirement, legal choice, severability clause

All arrangements which are met between the shop assistant and the buyer in addition to the being ones need to her effectiveness of the
written form.

The ineffectiveness single of the present regulations leaves the remaining regulations of these Terms and Conditions untouched. The
ineffective regulation is so to be laid out or to complement that the deliberate economic purpose is very exactly reached in juridically allowed
way. This also counts to regulation-destitute gaps of the Terms and Conditions. 

General terms of business for contracts between the shop assistant and an enterpriser, a juridical person of the public right or a public
law special property

Contracting partner, validity of the conditions, defensive clause

Their shop assistant and contracting partner for all orders is Mr. David Knoblauch, Lotzdorfer Str. 47, D-01454 Radeberg.

All deliveries, achievements and offers by the shop assistant to the customer (buyer) occur exclusively on grounds of these terms of business
which count at the latest with the acceptance of the delivered product or achievement as irrevocable accepted. These count, even if they have
not expressly been agreed again, likewise for the future business connection between buyer and shop assistant.

General terms of business of the buyer count only in this respect when they agree as regards content with being ones of the shop assistant,
herewith, therefore, to divergent regulations in general commercial terms or shopping terms of the buyer is expressly contradicted.

Completion of the contract, prices

The product representations in the on-line shop show no juridically binding offer, but are a not-binding and non-binding request on the order.

The technical data and descriptions in the product representation show no guarantee assents or state arrangements. Guarantee assents or
state arrangements come about only if the shop assistant has confirmed this expressly in writing.

To the buyer reasonable technical and formative divergences of information of the product representations in the on-line shop in the course of
the technical progress and the other development are left, without out of this rights can be derived against the shop assistant.

With clicking the badge of "confirming" the buyer delivers an obliging purchase offer and explains that he liked to acquire the contents of his
goods basket. The shop assistant will send a confirmation of the entrance of the order ("acknowledgement of receipt") to the buyer then by
e-mail at first.

The bill of sale comes about only when the shop assistant accepts the order of the buyer by a separate confirmation ("confirmation of order")
by e-mail in which the details of the order as well as the explicit order acceptance are performed or by dispatch of the ordered thing.

The given prices enclose the in each case valid legal sales tax.

The shop assistant is entitled to raise the price appropriately if after end of the contract cost rises, enter in particular on the basis of price
increases of sides of the suppliers or from rate of exchange fluctuations. The shop assistant will prove this to the buyer by request accordingly.

Delivery, spare delivery

The appointments called by us and terms are non-binding, provided that expressly in writing something else was not agreed.

To the shop assistant in case of a delay of delivery according to the legal regulations extension to be put is determined on 14 calender dates.
This term begins with entrance of the written extension settlement with the shop assistant.

The shop assistant is entitled to part deliveries, the shop assistant carries the add-on costs originating through this.

Agreed appointments count as kept, as far as the shop assistant has handed over the product by the agreed date of delivery in for the
execution of the sending certain person.

Dispatch and delivery expenses

The costs of the sending, in particular postage costs, carriage costs and packing charges, carries the buyer. The danger goes over on
the buyer, as soon as the shop assistant has handed over the product in for the execution of the sending certain person, this also counts
with part deliveries. The product is not insured by us against damages in transit.

The buyer carries, in addition, on delivery abroad attacking taxes, duties or fees.

Fault guarantee

The term for the assertion of Mängelgewährleistungsansprüchen amounts 12 months from delivery of the product. For used product no
guarantee is taken over.

These terms also count to the substitute of lack secondary damages.

The buyer has the product immediately after their delivery, as far as this is feasible after proper commercial way to examine and if a lack
appears to do announcement to the shop assistant immediately. If this does not occur or is late, the product counts concerning this lack
as approved, the enterpriser's recourse according to §478 Civil Code is excluded in this case.

This counts also if a lack not recognizable with the investigation is only later and does not carry out the buyer the announcement
immediately after his discovery.

The shop assistant in full circumference transmits guarantee or guarantee assents of the manufacturers to the buyer without answering
for it, however, independently. If a guarantee case is given, the buyer is obliged with existence of a manufacturer's guarantee before claim
of the shop assistant, to try the extrajudicial penetration of the claims from the manufacturer's guarantee at first towards the manufacturer.
The shop assistant will support him, on this occasion. The guarantee claims remain untouched.

The shop assistant can require that the complained product is sent back as a package freely to him. Please, send in this case
the article enough franked, completely and possibly in that Original packaging as well as enough upholstered back and add a copy of the
calculation as well as a detailed mistake description. Not free sent broadcastings cannot be accepted for logistic reasons. Please, protect
from the return the data located on the product!

Back deliveries for the claim of the guarantee are only accepted if moreover before an arrangement has been met.

To the shop assistant according to the legal regulations by the buyer extension to be put amounts to 30 calender dates.

If the finishing touches miss twice, the buyer can require purchase price decrease for his choice or withdraw from the contract.

In case of the subsequent delivery and the entitled resignation sent back components of delivery with are charged to the buyer not at the
time of the subsequent delivery or the resignation to valid prices and are drawn off from any credits. Because of the advantages of
utilisation value substitute of the buyer is agreed in each case according to the regulations counting to the resignation.

The guarantee is cancelled if standard number, type name or similar signs are removed or are unreadable.

If the examination of a fault announcement proves that a guarantee case is not, the shop assistant is entitled to calculate the expenditures
to the buyer.

Pity claims for damages of the buyer because of defects or lack secondary damages are excluded.

For the rest, count the legal regulations.

Retention of title

Up to fulfilment of all demands including all balance demands from current account which will be entitled to the shop assistant for
every legal argument against the buyer or be entitled from now on the following securities are granted to the shop assistant. The shop
assistant will release this by request and after his choice, as far as her value exceeds the demands with lasting effect about more than 20%.

The delivered product remains a property of the shop assistant.

The buyer is entitled until revoked to process the reservation product in the proper business dealings or to dispose, as long as he is not
in delay. He is obliged to give information to the shop assistant any time about the whereabouts of the product.

Processing or reorganisation always occur for the shop assistant as a manufacturer, however, without grounds of an obligation for
this. If the (co) property of the shop assistant goes out by connection so now it is already agreed that the (co) passes over property
of the buyer in the uniform thing after the calculation value wertanteilmäßig on the shop assistant. The buyer keeps the (co) property
of the shop assistant free of charge.

Verpfändungen or protection conveyance are inadmissible.

Now from permissible and unauthorised resale or an other legal argument (e.g., assurance, unauthorised action) with regard to the
reservation product to originating demands including all balance demands from current account the buyer already resigns
protection-half in full circumference to the shop assistant.

The shop assistant authorises the buyer to draw the demands resigned to the shop assistant for his calculation in own name. This
direct-debit authorisation can be revoked if the buyer to his bills of debt follows towards the shop assistant not properly.

With accesses of third to the reservation product, in particular distraint, the buyer is obliged to point expressly to the reservation
property of the shop assistant and to inform immediately this, so that this can put through his rights.

As far as the shop assistant cannot recover the judicial or extrajudicial costs originating in this connection with the third, the buyer
sticks for this.

With behaviour contrary to the terms of the agreement of the buyer in particular with default the shop assistant is entitled to
withdraw from the contract and the reservation product herauszuverlangen.

For the assertion of the retention of title with default the shop assistant may enter the offices of the buyer and take the reservation
product in himself. The assertion of the retention of title does not count as a resignation.

Maturity, payment, purchase on calculation, compensation, retention

The purchase price, the costs of the sending as well as if necessary attacking taxes, duties and fees are due with delivery of
the product without deduction of discount payment to the payment.

The payment by the buyer occurs with collection in cash, by dispatch

- cash on delivery,

- by precash,

- by credit card, via PayPal

- by means of financing by them Santander Consumer Bank AG or

- with previous arrangement by payment on calculation.

Deliveries occur abroad only against precash.

The shop assistant reserves himself the right to reject certain payment kinds in the isolated case or to require a payment in
advance by height of the order value. This counts in particular at companies with which the shop assistant does not stand yet
in the running business connection.

The shop assistant is always entitled to credit payments at first on older debts of the buyer. He will inform the buyer about the
kind of the occurred settlement in this case. If costs and interest have already originated, the shop assistant is entitled to
credit the payment at first on the costs, then on the interest and last on the main achievement.

The buyer is not entitled to the compensation or retention.

The buyer is behind 10 days after delivery. In case of the delay of the buyer with the payment the shop assistant reserves himself
to charge for an all-inclusive Mahngebühr at the rate of 10 €, this already counts also to the first reminder founding the delay.
The assertion of an other damage is not excluded through this.

Written form requirement, legal choice, severability clause

All arrangements which are met between the shop assistant and the buyer in addition to the being ones need to her effectiveness
of the written form. Verbal Nebenabreden are not met.

The ineffectiveness single of the present regulations leaves the remaining regulations of these Terms and Conditions untouched.
The ineffective regulation is so to be laid out or to complement that the deliberate economic purpose is very exactly reached in
juridically allowed way. This also counts to regulation-destitute gaps of the Terms and Conditions.

The right of the Federal Republic of Germany counts to these terms of business and the whole legal relations between shop
assistant and buyer.

As far as the parties to a contract are businessmen, juridical persons of the public right or public law special property, legal venue
for disputes from the contractual relationship and place of fulfilment is the seat of the shop assistant.